ER Consultant (Fixed Term) at Bupa

Job Description:

Employee Relations Consultant - HR Advisor

Fixed Term / Secondment - 6 months

Hybrid working / Leeds LS5 3BF, Kirkstall Forge

Full time 37.5 hours/week
Salary up to £35,000 dependent on experience + fantastic benefits
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.
No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

We have a brilliant opportunity for an experienced ER Consultant to be part of our friendly and supportive team in Leeds. Using your employee relations knowledge, you will be providing effective, commercial advice and coaching managers across all levels across different business units at Bupa.
Working across Tier 1-3 levels of complex cases, you will proactively manage a case load which come via ServiceNow. You will assist managers in resolving their people issues effectively, independently ensuring timely and commercially focussed resolution to issues.

What you’ll do:

  • Work as part of a team managing a broad and varied complex caseload across all Bupa office locations in order to bring cases to an effective conclusion
  • Ensure all cases are advised on and managed in line with company policies and procedures and relevant legislation
  • Coach and influence managers of varying seniority across the business
  • Escalate high risk cases or non-conformation of process in a timely manner to the Advice Team Manager in line with the internal escalation process.
  • Maintain and promote relationships whilst working collaboratively with the wider People team
  • Provide accurate and timely advice taking into account the business and commercial requirements on all aspects of employment law including: Disciplinary/Grievance, Discrimination, Whistleblowing etc.
  • Provide seamless interface to other service providers such as Occupational Health, Employment Legal and Bupa’s income protection insurance provider
  • Project work in collaboration with other areas of Bupa, as advised by the Advice Team Manager.

What you’ll bring:

  • Significant and demonstrable experience managing multiple complex employee relations cases
  • CIPD level 5 or comparable business experience
  • Exposure to a wide range of Employee Relations issues
  • Excellent written and communication skills with the ability to provide concise and clear advice
  • Knowledge of current employment law
  • Working knowledge of ServiceNow or a comparable case management system would be advantageous

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You’ll be eligible for:
  • 25 days holiday per year, pro rata to your contract.
  • Access to a range of services to support your physical and mental wellbeing
  • Fixed term benefits allowance
  • Access to our confidential employee assistance programme
  • Workplace pension
  • Online discounts covering your everyday shopping, entertainment, eating out and more.

Diversity and InclusionBupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.
Time Type: Full time

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