Billing Team Administrator at Bupa

Job Description:

Billing Team Administrator

London (Kensington) / Hybrid working (2 days in office)

£25,000 base salary + excellent benefits!

Permanent / 37.5 hours per week
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Role Overview:

To provide an efficient, comprehensive and flexible service to all Hospital customers ensuring excellent standards of customer care are maintained at all times.

What you’ll do:

  • Billing for high volume of Cromwell Hospital patients and consultants
  • Checking invoices and posting to the Ledger
  • Raising requests for payment refunds
  • Managing billing queries from patients and doctors and other key stakeholders
  • Attending meetings with Billing Team Manager
  • Ad hoc administration
  • Documenting processes and identifying improvements

What you’ll bring:

  • Excellent administration skills
  • Experienced with Excel at an intermediate level, able to complete Pivot Tables and Formulas
  • Numerical and detail-orientated
  • Ability to process high volume of invoices
  • Good telephone manner and communication skills
  • Previous experience in billing or a Finance environment
  • Customer – focused mindset and team player

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Annual performance-based bonus
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.
Time Type: Full time

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